Investor Rights – Right To
- Get Unique Client Code
(UCC) allotted - Get a copy of KYC and other
documents executed - Get trades executed in only
his/her UCC - Place order on meeting the
norms agreed to with the Member - Get best price
- Contract note for trades
executed - Details of charges levied
- Receive funds and
securities on time - Receive statement of
accounts from trading member - Ask for settlement of
accounts
Investor Obligations – Under Obligation To
- Execute Know Your Client
(KYC) documents and provide supporting documents - Understand the voluntary
conditions being agreed with the member - Understand the rights given
to the Members - Read Risk Disclosure
Document - Understand the product and
operational framework and deadlines - Pay margins
- Pay funds and securities
for settlement on time - Verify details of trades
- Verify bank account and DP
account for funds and securities movement - Review contract notes and
statement of account
Rights to Remedies
- Take up a complaint against
member with the Exchange - Take up a complaint against
listed company - File arbitration against
member if there is dispute - Challenge the arbitration
award before court of law
Obligation Towards Remedies
- Take up complaint within
reasonable time - Complaint to be supported
by appropriate documents - When additional information
is called for provide the same - To participate in
resolution meetings
Source: NSEINDIA